Phone Phishing Overview

About this training:

You receive a call. Caller ID says it’s coming from your bank. Safe to answer, right? Think again. With Voice over IP (VoIP) technology, caller ID can easily be falsified, making a call appear to originate from any number you choose. And you can bet that criminals will take advantage of this fact.

This training will cover the basics of how criminals will use voice and text messages to con us. Remember: whenever you receive unsolicited communications asking you for information, you should always ignore it and contact the party responsible directly.

Please complete this training as soon as possible. We hope you enjoy!